FAQs
Do you have questions? We have answers!
Q: What is a free in-home visual estimate?
A: During an in-home visual estimate we send one of our representatives to your home to complete a walk through, and go over everything that will be moving from your home, check the access for the moving truck and answer any questions you may have. This gives us the opportunity to prepare for your move and be sure we have all of the equipment and man power ready to get the job done, and done well.
Q: What am I not allowed to bring with me on my move?
Q: How can I protect my items against loss or damage during my move?
A: We do not provide insurance, but we do offer valuation coverage for loss and damage to your household goods. You can purchase Full Value Protection, which is the most comprehensive plan for protection of your goods. At the mover’s option your goods will either be repaired or replaced at today’s market value. Or you can waive the valuation coverage and take the limited liability coverage at no additional charge which is minimum coverage and only covers your goods for $.60/lb. per item. We always recommend purchasing the Full Value Protection for you goods.
Q: What do I need to do to prepare for the movers?
Q: Do you transport vehicles?
A: Yes, we do. Pricing will depend on the type/size of the vehicle and the distance.
Q: Do you move pianos, pool tables, spas, etc.?
A: Yes, we do. Some items require special crating in order to be moved and we have a 3rd party company that completes crating of these items in preparation for moving at an additional cost.
Q: How long will it take for my goods to reach my destination?
A: Transit time is based on the weight and mileage of your goods and will vary depending on the season.
